NEWS 3 (Why choose SPM?)

A Board of Investment, Thailand promoted Company

SPM is a Board of Investment Thailand promoted company. As a BOI company, it is accorded with privileges, which SPM can then translate into value-adds i.e. competitive pricing, access to raw materials, turnaround time, etc to be provided to its customers. Among the privileges enjoyed by SPM are:

Commitment to Quality Assurance

SPM is committed to product quality and has established a quality assurance system with relevant KPIs that place great emphasis on achieving consistent quality in its products, which is vital for the industries it is serving.

The Company’s commitment to quality has been recognized by its ability to act as vendor and supplier to various prestigious MNC clients i.e Emerson Process Management and other major customers. The Company is also currently in the certification process for the ISO 9001:2000, which is expected to be achieved by November 2004. The Company’s quality commitments have also garner loyal customers where most of his major customers have at least 3 years of business relations with SPM.

Leadership in Time-to-Market, Time-to-Response and Time-to-Quality

Serving customers in industries characterized by relatively ‘short to medium’ term product life cycle and where product quality, fast and effective responses to engineering and manufacturing issues are of paramount importance is a constant challenge for the Company. SPM needs to be able to cater and embrace these challenges inherent in industry the Company is in.

The Group has proven its ability to offer time-to-market capability, which means being able to produce and deliver high precision components for its customers in time to meet their market demands. It has also demonstrated its ability to meeting stringent quality requirements of its customers

However the Company does not intend to sit on its current capabilities and the management has continuously challenge itself to put in place continuous improvement programs and initiatives.

Offering Competitive Prices and Managing Cost through Budget Control

A key philosophy of the management of the Company to remain competitive is to prevent transferring of cost to customers and to strive to ensure competitive pricing of its offerings. At the same time, the Company seeks to ensure that it increases its profit margins. Both of these objectives are achieved through tight budget controls in tooling and raw material procurement. Budget control is also coupled with continuous improvement activities resulting in higher productivity and reduction of waste in the manufacturing process.

Cell Manufacturing Concept Focuses on Production Efficiency and Customer Needs

Production facilities are set up to focus towards meeting customer needs and to ensure high production efficiency. Every cell specialised in supporting specific customers needs. Operational accountability of each cell includes material planning, production know-how, process documentation, quality and product delivery. Using the cell production methods, quality issues can be easily contained, traced, documented and actions taken to addressed them. All the know-how acquired within the cell grows with the customers, meaning that each cell will be able to anticipate and attend to its customers’ requirements effectively. This ensures high responsiveness to meeting customer demands.

Continuous Investment into Human Resource Development

The management of SPM places strong emphasis on its human resource skills and capabilities as a key factor that will contribute to its growth. In light of that, the Company has and will continue to put in place the necessary training programs to not only increase technical and management skills but also to foster teamwork. As a Company operating in a competitive environment, the management of SPM views teamwork at all levels of its operation will ensure that the Company can adapt to changes in customer needs. Operating conformance to OSHA are also activities taken seriously in the Company.

Experience Management Team

The Company is fortunate to have with them a strong and farsighted management team having the necessary technical and business experience relating to its business. The management team has proven themselves to be capable of managing and improving on key technologies used in the Company evidenced by the quality of their products and orderly manner of their manufacturing process.

At the same time, the Company’s management has also shown its ability to develop and maintain strong working relationships with its key customers and suppliers. The management continues to commit to enhancing SPM’s technical, manufacturing, quality and human resource capabilities via continuous improvement activities and training programs. The management of SPM is further supported by a group of well trained and skillful CNC machine operators, technicians and engineers.

Having Skilled Employees

The Company recognized the need for skilled employees in view of the technical nature of its business, which is in the production of high precision components. SPM’s manufacturing capabilities need to be strongly supported by high value-adding activities such as the design and development of tools, dies, moulds, jigs, fixtures and electro-mechanical assemblies. The Company has in its employment, experienced and able engineers, technical personnel, machinists and top management staff who are technically competent in understanding customer requirements and translating them into deliverables that meet the customer’s specifications.

Strong Credibility with Customers

Customers have continued to put their faith in SPM even after it has acquired Supreme Machinery Co.,Ltd. To date, the management of SPM is able to identify at least 8 customers (local and international) which has long term relationships with the Company since the days of SM, continued to provide orders to SPM consistently on the monthly basis.

Following the management’s policy to commit fully to its customers on continuous improvement programs to ensure high productivity and product quality, SPM take pride in their ability to command respect from its customers. Customers also often refer new projects to SPM due to the Company being credible.

Staying Close with Customers through Efficient Production Planning

One of the key philosophies for the Company to remain competitive is to remain ‘close’ to its customers. Customers abroad i.e in France need not worry about doing business with SPM as the Company ensures its products will be shipped on time at a competitive priced just if the customers procured those parts locally in their own country. The Company achieved this by ensuring and continuously improved on its production planning capabilities.

Efficient production planning means ability to anticipate customer demands, logistic issues and ensuring problem-free manufacturing of customers’ components and machines.